Privacy Policy
Royalchallenger is committed to safeguarding the privacy of your personal information. This Privacy Policy is designed to provide you with a clear understanding of how we handle your data when you use our Fantasy Cricket website Royalchallenger and participate in our fantasy cricket games ("Games"). By accessing and using our Website, you signify your consent to the terms outlined in this Privacy Policy.
We understand the importance of a seamless and enjoyable online experience for our users, and our Website offers a wide range of services and features tailored to cricket enthusiasts like you. While most of these services are available for free, some may require user registration. This Privacy Policy outlines how we collect and use information, both provided by you and automatically gathered during your visit to our Website.
Before you share any information with us, we urge you to carefully review this Privacy Policy to comprehend how your data will be handled. Your use of our Website signifies your agreement with our data collection, usage, disclosure, and transfer practices, as described herein. Although you have the option to withhold certain personal information, request temporary suspension of data collection, or even request the deletion of previously collected data, please be aware that such actions may limit your access to the full range of features and services we provide.
In the dynamic realm of the internet, we acknowledge that our Privacy Policy may need updates from time to time to adapt to changing circumstances. Rest assured, we will keep you informed of any such changes. All updates to our Privacy Policy will be prominently posted on this page, ensuring that you remain well-informed about what information we gather, how we utilize it, how it is stored, and the circumstances under which it may be disclosed. Your privacy is important to us, and we are committed to maintaining the highest standards in protecting your personal information.
Purpose and Usage:
At Royalchallenger, we believe in transparency and want you to understand why we collect certain information and how it's used. When you use our website, we may ask you to provide specific details during the registration process to ensure you can access our services. These details include:
Username: This helps you create a unique identity on our platform.
Email Address: We use this to communicate with you and keep you informed about your account and our services.
Date of Birth: To ensure you meet the age requirements for using our platform.
State: This helps us tailor some of our offerings based on your location.
Government ID: We may ask for a government-issued ID like Aadhaar card, driving license, or voter ID to verify your identity and ensure the security of your account.
Additionally, as part of providing you with the best possible experience on our platform, we may request permission to collect and record certain device-related information, such as details about your device, operating system, network, and location. We use this information to improve our services and customize your experience. You might also be asked to provide additional information.
In certain situations, we may collect sensitive personal information (SPI), which includes financial details like payment methods. Rest assured that we handle your SPI with the utmost care and security. We present this information to you when you make payments to streamline the process.
Please note that we do not collect any SPI other than what's necessary for making payments, and we do not share this information with third-party service providers without your explicit consent, unless required by law or as specified in this Privacy Policy or a separate agreement.
It's important to clarify that this policy doesn't apply to publicly available information, including SPI, that's already on our platform.
Your personal information is collected and used for the following purposes:
- Operate, develop, and improve our services.
- Keep you informed about our offerings, as well as products and services from our affiliates and group entities.
- Enable our affiliates and group entities to reach out to you about their products and services.
- As part of using our services, you may invite others, including existing users and friends, to join us through various social media platforms like Facebook, WhatsApp, Instagram, and more. We may use this information to contact the invited users, introduce them to Royalchallenger, and invite them to participate in our games, all while ensuring their privacy is protected. Invited users must also adhere to our Privacy Policy and Terms and Conditions.
Rest assured, all the information we collect is specific to the type of game or service you wish to access. We use this information solely to provide you with the services you request and to enhance your overall experience on our platform. Your privacy and data security are of utmost importance to us, and we're committed to maintaining the highest standards in protecting your personal information.
Disclosure and Sharing of Your Information:
At Royalchallenger, we want to be transparent about how we handle your information. Your trust is essential to us. Here's how we may share and disclose the information you provide and the data related to your use of our services and participation in our games:
Sharing with Affiliates and Group Entities:
We may share the information you provide and data about your usage of our services and games with our affiliates and group entities. This allows them to connect with you regarding the products and services they offer. Rest assured, any entity we share this information with will be held to the same high standards of data security that we uphold.
Sharing with Third-Party Service Providers:
We may also share your information with third-party service providers who work with us for purposes such as data analytics, storage, service improvement (including product enhancements), and overall service enhancement. These providers will also be required to maintain the same level of security for your information.
Business Transfers:
In the event that Royalchallenger undergoes a business sale or transfer, your consumer information may be one of the assets shared, disclosed, or transferred during the transaction. By using our platform, you grant us permission to share and transfer your personal information to such third parties in such circumstances.
Commercial Partnerships:
We may share information and data related to the usage of our services and game participation with our commercial partners. This helps us engage users, conduct marketing and promotional activities, and achieve related goals.
Legal Compliance and Security:
Royalchallenger reserves the right to disclose and share information in limited circumstances, including but not limited to:
- Complying with applicable laws and regulations.
- Responding to authorized legal processes and government requests.
- Preventing fraud or addressing imminent harm.
- Keeping our network and services secure.
- Your privacy and the security of your data are of utmost importance to us. We handle your information with care and diligence, and we only share it when necessary and in accordance with applicable laws and regulations.
By using our Fantasy Cricket website, you agree to and grant your consent for the collection, use, and storage of your information as described in this Privacy Policy. We are committed to maintaining the confidentiality and security of your data while providing you with the best possible user experience.
Use of Cookies:
At Royalchallenger, we are dedicated to enhancing your experience on our Fantasy Cricket website. To achieve this, we employ "cookies" and similar electronic tools. These cookies assist us in collecting information and assigning each visitor a unique random number known as a User Identification (User ID). This User ID aids us in understanding the individual interests of users while they use their specific devices. Importantly, unless you voluntarily identify yourself, such as during registration, we cannot personally identify you, even if we assign a cookie to your device. Please note that cookies cannot access data on your device's hard drive.
Furthermore, when you interact with advertisements on our platform, advertisers may also assign their own cookies to your device. It's essential to be aware that we have no control over this process.
In addition, when you use our Portal, our web servers automatically collect specific limited information about your device's internet connection. This includes your IP address, a numerical label that helps internet-connected devices know where to send data. Your IP address, by itself, does not identify you as an individual. The following are the purposes for which we use this information:
- Delivering our web pages to you upon request.
- Tailoring our Portal to match the interests of our users.
- Measuring the traffic within our Portal.
- Providing advertisers with insights into the geographic locations of our visitors.
We highly value your privacy and are committed to making your experience on our website as enjoyable and relevant as possible. Please rest assured that the information collected through cookies and IP addresses is used solely for these purposes and helps us enhance the effectiveness and usability of our platform. Your privacy is of utmost importance to us, and we are dedicated to maintaining the highest standards of data security and user experience.
Links:
At Royalchallenger, we may provide links to other websites for your convenience. Please be aware that these websites are governed by their respective privacy policies, which are beyond our control. Any information you provide once you leave our servers (you can verify this by checking the URL in your browser's location bar) is subject to the privacy policy of the site you are visiting. This policy may differ from Royalchallenger's policy. If you cannot find the privacy policy of any of these sites via a link from their homepage, we recommend contacting the site directly for more information. Royalchallenger cannot be held responsible for the privacy practices or content of such external websites.
Security Procedures:
We take the security of your information seriously. All data collected on Royalchallenger is securely stored within our controlled database. This database is housed on servers protected by a firewall, with access strictly limited on a need-to-know basis and protected by passwords. However, we acknowledge that no security system is infallible, and while we have robust security measures in place, we cannot guarantee the absolute security of our database. Additionally, we cannot ensure that the information you transmit to us over the internet will not be intercepted. Please be aware that any information you include in public areas of our website, such as discussion forums, will be accessible to anyone with internet access. By using our website, you acknowledge and accept that your information may be used in or transferred to countries other than your own.
Advertising:
When we provide information to our online advertisers, it is usually in the form of aggregated and anonymized data. This data does not allow for the identification of individual users and includes statistics and user behavior related to advertisements on our platform. Periodically, we may contact you to discuss updates and features that we believe may benefit you as a registered user of Royalchallenger.
Data Transfer:
Given our global operations, your data may be transferred across international borders. Regardless of where your data is processed, we maintain strict privacy safeguards to uphold the integrity and security of your information.
Disclaimer:
We want to alert our users to the existence of deceptive emails, websites, blogs, and other forms of communication falsely claiming to be associated with our platform. These deceptive communications may include elements like our logo, photos, links, or content to appear genuine. They might even request your login credentials, personal information, or payments, or they could falsely claim you've won a prize. Please be aware that these deceptive communications have no connection with us, Royalchallenger. To protect yourself, we strongly advise against responding to such deceptive communications. We cannot be held responsible for any losses or harm resulting from your interaction with these deceptive communications.
With the exception of specific verification purposes outlined in our Terms and Conditions, neither we nor our employees will contact you to request sensitive personal information (SPI).
Links to External Websites:
While we exercise diligence in selecting shared links, it's crucial to understand that once you leave our website, our privacy policies no longer apply. Each linked site operates under its own set of procedures, so we recommend reviewing their respective privacy policies. Our commitment to safeguarding your privacy extends solely within our domain.
Conditions of Use:
We want to make it clear that we do not guarantee the absence of viruses in our portal, servers, or emails sent on our behalf. Royalchallenger will not be liable for any damages arising from the use of our portal, including but not limited to compensatory, direct, indirect, incidental, punitive, special, and consequential damages. This includes loss of data, goodwill, business opportunities, income or profit, damage or loss of property, and claims from third parties. In no event will Royalchallenger be liable for any damages exceeding INR 100.
Retention of Data:
We retain your personal information until the purposes described in this Privacy Policy no longer apply or until we are no longer legally obligated, either by law, regulations, contractual agreements, or legitimate business needs, to keep your data. We retain your data only as necessary and not for the establishment, exercise, or defense of legal claims.
User Account and Data Deletion:
You have the right to request the deletion of your user account and personal information. To do so, please send a written request to tradewoodtechnologies@gmail.com. We will make every effort to respond promptly, within one month of either receiving your written request or receiving any additional information we may require to fulfill your request, whichever is later.
As an alternative to account deletion, you can also request either:
(i) the suspension of your account, which will restrict your access to paid contests but allow you to access other parts of the portal; or
(ii) temporary deactivation of your account, which prevents you from logging in but keeps your account data intact for potential reactivation.
If you opt for permanent account deactivation, please note that you will lose access to the portal and services, along with all associated user data and personal information. You can request account restoration within six (6) months from the date of notification of account deletion by Royalchallenger by writing to tradewoodtechnologies@gmail.com.
When you request data deletion, we follow a secure process to ensure your data is either completely removed from our servers or retained in anonymized form. We take precautions to protect your information from accidental or malicious deletion, which may result in delays between your request and the actual deletion from our active and backup systems.
Children's Privacy:
Our platform is tailored for individuals aged 18 and above. If you are under 18, we kindly request that you do not provide any personal information. In the event that we unintentionally collect data from minors, we promptly take steps to delete it in compliance with privacy laws, ensuring the protection of minors' privacy.
Updates to Privacy Statement:
As our services and regulations evolve, we may make updates to our privacy policy to reflect these changes. We are committed to transparency and will communicate significant updates. You can always find the latest version of our privacy policy on our website. Our goal is to keep you well-informed about matters related to your privacy.
Contact Information:
At Royalchallenger, we value open and transparent communication. If you have any questions, concerns, or inquiries about our privacy policy or how we manage your personal information, we encourage you to reach out to our dedicated Data Protection Officer. Your questions are important to us, and we are here to provide clarity and assistance to ensure your privacy and data are handled with the utmost care and in accordance with our policies.